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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Wingo

April 3, 2025

5  out of  5
rating by Bob Wingo
"Tamra Dunlap deserves 6 stars!!! Over the past 8 or 9 months, Tamra worked hard to solve a problem related to our [newly constructed] rental property policy, which was errantly assigned the wrong address by the county. This error meant that our policy was on the wrong house! Tamra tried for months to get SF underwriting to correct the address but, apparently due to SF trying to get out of the market in the region, they would not adjust the address, forcing us to get a new policy from a different carrier (which was more expensive). This was extremely stressful and maddening. If this wasn't frustrating enough, we recently learned that corporate SF never actually canceled the policy and, because our payments were auto-pay via ACH and the billong continued from SF, we've been paying for a useless policy, since SF officially denied to provide one for our corrected address! I called Tamra, and she solved the problem with corporate SF, and a refund check has been processed!!! Apart from solving the problem, for the duration, Tamra has been empathetic, kind, professional, and extremely responsive. It is ONLY because of Tamra's EXCELLENT CUSTOMER SERVICE, that we've stayed with SF, where we have numerous policies, and I've been a customer for more than 46 years!!! We've been blessed to have Tamra's help, so please bless her with heaps of recognition, raises, and promotions!! :) Sincerely, RW"
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calvin collins jr

September 19, 2024

5  out of  5
rating by calvin collins jr
"Oscar was friendly and professional and state farm gave me a good quote."
We responded:
"Thank you so much for taking the time to share your 5-star insurance experience with us, Calvin! "
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Janine Fuentes

July 12, 2022

5  out of  5
rating by Janine Fuentes
"Excellent customer service! Tae was extremely helpful & patient! She explained everything so well & I felt no pressure at all!"
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Jerica Narsinha

June 30, 2022

5  out of  5
rating by Jerica Narsinha
"Tae Gregorie is very professional and sweet . She went out her way to provide an awesome customer service experience and provided husband and I with a excellent auto insurance quote . She is very patient with us and she cares about her customers. We end up saving over $150 a month . Me and husband was feeling down today but this sweet angel made our day better . She is a great listener as well. Management , please give this outstanding lady a promotion and raise. I hope she moves up with the company and finds flexibility from a work from home job. State Farm needs to keep employees like her and she well deserves a work from home job."
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Matthew Rowe

March 11, 2022

5  out of  5
rating by Matthew Rowe
"If you ever visit this location please ask for Oscar Torres, He’s awesome he worked very efficient and made sure I was a satisfied,thanks again Oscar!!!"
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Victoria Torres

March 11, 2022

5  out of  5
rating by Victoria Torres
"Wow ! The offices of Kyle Angelle in Cypress were amazing at helping me find a great plan for my car insurance ! Oscar Torres was my agent and he explained my quote very thoroughly and found the best rates that worked for me , he was very helpful and patient ! I was left very content with their services , I’m considering switching my renters insurance to State Farm too ! Thank you so much for all you guys do , Y’all are the best !"
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shavon dunson

February 25, 2022

5  out of  5
rating by shavon dunson
"After years of telling me how Important it was to invest in life insurance …I finally got it done!!! Thank you so much Michelle Wilson for caring enough to stay on me!!!"
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Leslie Ester

February 24, 2022

5  out of  5
rating by Leslie Ester
"Michelle Wilson Taylor made my insurance needs effortless. She is extremely knowledgeable in all areas when it comes to insurance policies. Before I signed on the dotted line she made sure she quoted me the lowest prices while making sure I was completely covered. Thanks so much Michelle!"
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Sharon Debruyne

February 3, 2022

5  out of  5
rating by Sharon Debruyne
"Michelle Taylor is one of the best agents in the world I've been with her for over 10 years and I have never had a problem. I will never switch insurance because of Michelle she always takes care of me. I would highly recommend anyone to go visit her and get your insurance needs met with a smile."
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Thirumurugan Devaraj

August 6, 2021

5  out of  5
rating by Thirumurugan Devaraj
"These guys are just Awesome! Agent -Jose helped me to find the right plan with best price and high coverage. Also, they offered me great bundle discount. Process was very transparent, quick and simple. Loved it. Highly recommend them!!!"
We responded:
"Thank you so much for the wonderful review and for recommending our services to others! It is a huge compliment to us all. It is our pleasure to be able to assist you with any of your insurance questions or needs. We strive to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your business!"
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Daniel Vera

May 27, 2021

5  out of  5
rating by Daniel Vera
"Oscar Torres is very Professional to explain exactly what I need for my Auto Insurance . He is always available to answer any questions I may have."
We responded:
"Thank you so much for the 5 star review, Daniel! We appreciate you recognizing Oscar and his efforts to provide you with the insurance you need at a value you deserve. It is our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to helping protect you and bringing you peace of mind for years to come!"
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Jane P.

May 18, 2021

5  out of  5
rating by Jane P.
"I was previously with another agent & their customer service was awful. So moving to this office was a breath of fresh air! Oscar is so helpful and very informative. He definitely knows what he’s talking about. If you have any issues or concerns, he’s the person to go to! Highly highly recommend this office for your insurance needs."
We responded:
"Thank you so much for the wonderful 5 star review and for recommending our agency to others, Jane! Your kind words make our day! We appreciate you recognizing Oscar and his efforts to provide you with the customer care that you deserve deserve. It is our pleasure to be able to assist you and we look forward to helping protect you and bringing you peace of mind for years to come!"